In this section you cand find out how our team works, how we become what we are, what is our mission and what we can forsee for the future. Do not hesitate to leave us a comment if you are confident that we are (or will be) wrong.
contact usAt Mediasmart, the customers are our most important asset. This is the reason why we work hard to provide the best, most cutting-edge solutions possible. Your success is our success, which is why we have a team always ready to find the best way to solve your problem.
Also, we have a strong belief in long term business relationship and that is why after-sale support is a key factor in our business approach. Once a Mediasmart client, always a Mediasmart client!
To throw a few big words, our mission summarizes in: make the world a better place. Now, substitute the world with office and better with easy, and you can begin to see what we mean. We see the software as a way to help people, as it was the initial goal of this entire industry. Of course, all the companies in this area have the same goal. But few retain this concept when they begin to develop the actual application. A specific workflow has specific needs. Of course, we can make an application that addresses all the marketeers that do phone sale. But that application will shortly begin to fill with hundreds of menus, options, fields and checkboxes. This will reduce cost for the developing company, with the opposite effect to the client: it needs a consistent manual, a team that will implement the solution, a team that will train the users and a team that will maintain the software. Of course, the client is convinced he bought a professional solution used by bigger and more powerful companies worldwide. But why not using a customized software just for the task at hand? It will cost less and it will take less time, if you minimize the implementation, the training period and the inherited maintenance time.
Just because it’s harder to develop does not mean it is not profitable. Again, the big picture has the same numbers at the end.